Customer Assistance Centre

All our information is here: https://www.stonerefurb.co.uk/blog/christmas-opening-times.html 

Yes! Once your order has been despatched, you will receive an despatch confirmation from us. You will also receive an email and/or a text form our chosen co...

Standard Delivery: Free to most of the UK with DHL, typically arriving within 2-4 working days. Additional charges apply for Northern Ireland and the Scott...

You will recieve and email and text confirmation from our courier DHL confirming the date and two hour time slot for your delivery. DHL allocate time slots ...

If you need to change your delivery address, please contact us as soon as possible. Once an order has been dispatched, we may not be able to alter the addre...

We offer free standard delivery to most of the UK. as well as a fast track delivery option. Parcels to Northern Ireland and Scottish Highlands and Islands v...

If your order hasn’t arrived within the expected timeframe, please check the tracking information for updates. If there are any issues or if it appears to b...

We currently only deliver to most of the UK. Additional fees apply for delivery to Northern Ireland and the Scottish Highlands and Islands. Unfortunately, w...

Unfortunately, we cannot deliver to PO boxes or forwarding addresses. Please provide a physical address for delivery.