Customer Assistance Centre

To arrange a repair, please contact our support team on 01785 786 783, or email support@stonegroup.co.uk with your order details and a description of the is...

If your device is under warranty, please reach out to our support team at support@stonegroup.co.uk with your order number and details about the issue. They ...

Yes, many of our laptops and PC's allow for RAM and storage upgrades. Please check the specific product details on our listing, as the ability to upgrad...

To determine if your device can be upgraded, refer to the product specifications. If you're unsure, feel free to contact our support team for assistance...

A: Our warranty covers the following issues that may arise within the warranty period: Hard drive failures Memory issues Screen/display issues (Cracked,...

The standard warranty period for our devices is one year from the date of purchase. For more information, please check the warranty details included with yo...

To file a warranty claim, please contact our technical support team with your order number and a description of the issue. We will guide you through the war...

When a device is out of warranty, it means that the 1-year standard warranty we offer for repairs has ended. After this period, any repairs or replacements ...