My order has arrived, but there’s an issue. What should I do?

Modified on Mon, 4 Nov, 2024 at 3:01 PM

We’re sorry to hear that! If your item is faulty, please contact our support team on 01785 786783, or email support@stonegroup.co.uk. If your item is damaged, or incorrect please contact our customer care team on 01785 786786, or via live chat or email support@stonerefurb.co.uk.

We’ll guide you through the process for a return, exchange, or resolution.

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